Job Description

Position Overview:

We are seeking a detail-oriented and highly organized Remote Billing Coordinator to join our team. The Billing Coordinator will be responsible for managing the billing process, ensuring accuracy, and working closely with internal teams and clients to resolve billing issues. The ideal candidate will have strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a remote setting.

Key Responsibilities:

• Billing Management:
• Generate, review, and process invoices in a timely manner, ensuring accuracy and compliance with company policies.
• Monitor and follow up on overdue accounts to ensure timely payments.
• Assist with the preparation of billing reports and analysis for management.
• Client and Vendor Communication:
• Respond to client inquiries related to billing and payment issues, providing prompt and accurate information.
• Work with internal teams, including sales, customer service, and finance, to resolve any discrepancies or billing-related issues.
• Establish and maintain positive relationships with clients to ensure customer satisfaction.
• Billing Documentation:
• Maintain and update billing records, ensuring that all invoices and payment records are properly filed and accessible.
• Assist in preparing financial documents and reports as needed for audits or internal reviews.
• Ensure that all billing-related activities are compliant with company standards and legal requirements.
• Payment Processing:
• Monitor payment processing systems and ensure timely and accurate recording of payments.
• Track and reconcile payments, applying them to the correct accounts.
• Work with finance to ensure that payments are accurately reflected in financial statements.
• Account Reconciliation:
• Reconcile billing discrepancies by investigating and resolving issues with customer accounts.
• Work closely with the finance team to ensure that all billing accounts are up-to-date and accurate.
• Data Entry and Reporting:
• Enter billing data accurately into accounting or billing software.
• Generate regular billing reports, including revenue forecasts, accounts receivable, and aged debt reports.
• Assist with month-end and year-end closing processes, ensuring all billing records are properly updated and accounted for.
• Process Improvement:
• Identify areas of improvement within the billing process and collaborate with management to implement changes.
• Stay up-to-date with best practices in billing and invoicing to enhance efficiency.

Required Qualifications:

• Proven experience in billing, accounting, or finance, preferably in a remote environment.
• Strong knowledge of billing software, accounting systems, and Microsoft Excel.
• Excellent attention to detail and high levels of accuracy in data entry and billing processes.
• Strong communication skills, with the ability to interact professionally with clients and team members.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• High degree of confidentiality and integrity, particularly with financial data.
• Strong organizational skills and ability to prioritize tasks effectively.

Preferred Qualifications:

• Experience with accounting or billing software (e.g., QuickBooks, NetSuite, FreshBooks, or similar platforms).
• Familiarity with general accounting principles and financial reporting.
• Experience in managing accounts receivable or working with clients on billing and collections.
• Previous experience working in a remote team environment.
• Associate’s degree or higher in Accounting, Finance, or a related field.

Working Conditions:

• This is a full-time, remote position.
• Candidates must have reliable internet access and a quiet, dedicated workspace.
• Occasional overtime or flexibility in hours may be required to meet billing deadlines or time-sensitive tasks.

Benefits:

• Competitive salary
• Flexible working hours and remote work environment
• Health, dental, and vision benefits (if applicable)
• Paid time off (PTO)
• Retirement savings plan (if applicable)
• Professional development opportunities

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