Job Description

Full job description

Overview:

Medical Receptionist (Part-time):

Join our holistic team, actively bringing health and wellness to the Greater Hartford region via natural acupuncture treatments. The ideal candidate will play a crucial role in ensuring smooth patient flow and providing exceptional administrative support in a medical setting.

Shifts range from

8am -1:30pm M-Thurs

1pm-7pm M-Thurs

8am-3pm Friday and Saturday

There are opportunities to pick up additional shifts, and to advance, or learn more skills.

Pay is $17-20/ hour, depending on experience.

We need someone with reliable transportation and GREAT people skilla. This is a customer service position first and foremost. Technology skills are also required as we use online scheduling for our patients, as well as: email, medical fax, and phone. Applicants must be conscientious.

Duties for this position include:

● Warmly greeting and checking in patients and alert providers
● Applying your excellent customer service skills while: answering the phone, providing general information on acupuncture and our practice, and checking and responding to emails in a timely manner
● Using our software program to schedule patients while following our scheduling protocols
● Assist providers in staying on tim and being prepared for patients as needed
● Schedule patient appointments and maintain accurate patient records
● Verify insurance information and assist with billing inquiries
● Utilize JANE electronic health record system
● Maintain confidentiality and adhere to HIPAA regulations
● Assist with medical administrative tasks as needed
● Assisting with superbills/itemized receipts for patients
● Light cleaning of common areas or treatment rooms
● Assisting with ordering and stocking
● Explain copays, coinsurance, deductibles and OOP Max
● Mail/fax claims and charts to law offices and insurers
● Assist owner with office errands at times.

Qualifications:
- Proven experience as a Medical Receptionist or in a similar role.
- Familiarity and willing to train on Mac computer with JANE ehr software.
- Strong administrative skills with attention to detail.
- Ability to work in a fast-paced environment, prioritize tasks, and multitask effectively.
- Excellent communication and interpersonal skills.
- Must be able to exactly schedule patients among 7 clinicians

This position offers the opportunity to be part of a dynamic healthcare team, contribute to patient care, and grow professionally in a holistic medical field.

If you are interested in a fantastic work environment, with great people, and want to help contribute to a healing experience with your great attitude, warm and welcoming communication skills, then please complete the following questions and email your response to:

[email protected]

• In one sentence, tell us why you are a good fit for this position.
• What are your best customer service qualities?
• In two paragraphs, tell us why we should hire you.

Job Type: Part-time

Expected hours: 20 per week

Benefits:

• Employee discount
• On-the-job training

Medical Specialty:

• Holistic Medicine

Schedule:

• Evening shift
• Every weekend

Work Location: In person

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