Job Description

Job Description and Duties

The  Supervising Program Technician (SPT) III in the Quality Update and Expedite Section acts as a first  line supervisor over Program Technician (PT) III staff. The SPT III must analyze, distribute, monitor,  and prioritize the workload of the PT III staff. The SPT III identifies, advises, and may perform the  most complex work. The incumbent provides on-the-job training and coaching, as needed, to staff.  The SPT III evaluates the attendance and work performance of staff and takes appropriate corrective  action when necessary. Develops memorandums, correspondence, and personnel documents as  needed. The SPT III ensures technical processes comply with applicable laws and policies. The SPT  III supports the evaluation of processes to improve efficiency, and assists in the implementation of  new technology as it is applied to operations.

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You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

A fingerprint check is required.

Clearly indicate JC – 457176 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position,  you must submit a copy of your transcript or diploma .  An official transcript will be required prior to appointment.

A background check is required (if applicable).

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 12/16/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice

CJIS- Satnam Shergill

Attn: Satnam Shergill JC-457176

4949 Broadway Room D-214

Sacramento , CA 95820

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice

CJIS- Satnam Shergill

Satnam Shergill JC-457176

4949 Broadway Room D-214

Sacramento , CA 95820

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Please access this link for information on benefits afforded to employees who work for the State of California - .

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Satnam Shergill
(916) 210-2513
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.

For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success.

1. How would you motivate a team to achieve the goals and objectives set out for them? Give an example of a successful situation where you were able to inspire a team to work towards a common objective.
2. Give an example of a time you had to evaluate the workflow or work process to improve efficiency while ensuring compliance to applicable laws are maintained. What steps did you take and what was the outcome?

Job Tags

Permanent employment, Full time,

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